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      Payments

      Payments

      What are my payment options when placing an order?

      We accept payment via Credit/Debit Card, Paypal, Cheque or BACS.

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      What happens when I pay using a credit card or debit card?

      We accept Visa Credit, Mastercard, Visa Debit, Switch/Maestro and American Express. Once payment has been made, you will receive a confirmation email and order number. The funds will be debited from your account within 3 days.

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      How can I pay by PayPal?

      When you select to pay by PayPal and confirm your order you will be directed to the PayPal page to make your payment. We only accept payments from verified paypal accounts.

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      Why will my AMEX payment not go through?

      More often than not this will because of the security code. Our payment facility for AMEX is slightly different to most; you will need to enter the 3 digits on the back of the card in the security code field rather than the 4 digits on the front.

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      What do I do if my payment is refused?

      A common reason for this happening is that there is a mistake in your personal details. First thing to do is to go back and check over your address and payment details. There could be a comma/apostrophe or hyphen in the wrong place. If all of this is correct and the payment is still refused, then you’ll need to contact your bank. 

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      VAT Exclusions

      All of our invoices include VAT in the total price and it is down to the customer to apply for their VAT refund.

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